New Relic, the Intelligent Observability Platform, announced the appointment of Charlie Thompson as Senior Vice President and Managing Director of EMEA to drive growth and market expansion across the region. In this role, Thompson will oversee sales initiatives and help enterprises use New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences.

Sales veteran to strengthen and accelerate growth in EMEA

Thompson brings nearly two decades of experience leading global sales teams at high velocity technology companies. Most recently, he led international sales as Appian’s Senior Vice President of EMEA and LATAM, where he spearheaded significant growth, building enterprise and partner business with key wins at major customers. Prior to Appian, Thompson held sales and leadership positions at Pegasystems, Detica, and Fujitsu.

Known for building high-performing teams and fostering collaboration to achieve customer success, Thompson has a proven track record of driving impactful outcomes and building strategic partner ecosystems. His career began with 16 years of distinguished service in the British Army, where he retired as a Major after completing multiple tours of duty throughout the world.

“Charlie brings extensive expertise in international markets, global sales, channels, enterprises, and working across a wide variety of industries,” said New Relic CEO Ashan Willy. “He has a proven track record of success in growing sales and winning in highly competitive markets. His focus and understanding of driving customer value will be essential for us as we fulfill our mission of bringing the New Relic Intelligent Observability Platform to every enterprise across the globe.”

Accelerating innovation in observability

New Relic continues to solidify its leadership in observability with groundbreaking advancements. Recent innovations include a collaboration with NVIDIA to offer New Relic AI monitoring for applications developed with NVIDIA NIM, the launch of the first integrated, AI-strengthened digital experience monitoring (DEM) solution, and the introduction of New Relic Pathpoint. These advancements equip businesses of all sizes to optimize digital application performance and reliability at scale.

“New Relic is leading the market with its AI-strengthened platform, the industry’s only true consumption-based pricing model, and its team,” said New Relic Senior Vice President and Managing Director of EMEA Charlie Thompson. “The company continues to innovate and provide unmatched customer value. I look forward to working closely with the team to help leading global companies eliminate interruptions in digital experiences with New Relic.”

For more information on career opportunities at New Relic, visit www.newrelic.com/about/careers.

About New Relic

The New Relic Intelligent Observability Platform helps businesses eliminate digital interruptions. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.

That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth. Visit: www.newrelic.com.

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