KYP.ai Concierge is the first Generative AI that uses Large Language Models and collects real-time data to drive concrete results. Our customers have been using its benefits for the past few months. We are excited to keep making a difference for businesses around the world

(PRUnderground) September 19th, 2024

KYP.ai Concierge is celebrating its first completed year in the market. As the first Generative AI (GenAI) made for business leaders, this milestone is significant, as more than 45 new companies are using KYP.ai to guide their digital transformation efforts.

KYP.ai Concierge unlocks productivity intelligence for leadership and identifies improvement potential across the entire business. It offers immediate, robust insights without disrupting existing workflows. Its customers advocate ease of use, which helps organizations adopt AI smoothly and effectively.

“KYP.ai Concierge is powerful for today’s enterprises. It analyzes billions of data points, helping leaders drive operational decisions without needing to program or code. This helps leaders find immediate and residual value,” says Mirek Bartecki, co-founder and Chief Technology Officer at KYP.ai.

You can ask KYP.ai Concierge questions such as: “What can I share with my team to improve our stand-up meeting today using this month’s data?” Or, “Which part of the process should I focus on for the best return on investment for improvements?” KYP.ai offers clear and actionable answers to these questions. This builds trust in its ability to support data-driven decisions.

Traditional large language learning models (LLMs) depend on public data, advanced supervision, and ongoing data refinement. With KYP.ai, new data is acquired and contextualized from workforce, process, and technology behaviors to identify patterns that indicate improvement potential.

KYP.ai’s groundbreaking LLMs instantly make acquired data available alongside historical and third-party data for end-to-end operational visibility. With KYP.ai Concierge, leaders can talk with their data without needing the time or resources typically required for data mining.

In the recent Everest Peak Matrix Report for Digital Interaction Intelligence and Zinnov Zones Leader for Process Intelligence, two highly respected industry reports, KYP.ai is positioned as a market leader. These achievements further affirm the substantial impact that KYP.ai helps its customers achieve in terms of top-line improvements and bottom-line savings.

“KYP.ai helps us to rapidly understand our processes and how these balance with people and technology dimensions. Their automatically generated, data-driven improvement recommendations help us to generate the fastest possible automation ROI,” says Rangaraj Sriramulu, SVP of Digital Transformation at Alorica and KYP.ai customer.

Increasing efficiency, workforce enablement, and GenAI Opportunity Detection are typical business cases where KYP.ai is used. Recently, a customer identified a 26% potential savings opportunity in KYP.ai that drove six-figure savings. These are typical customer results, not anomalies that the software occasionally identifies.

Many businesses are concerned about security. One key feature of KYP.ai-powered LLMs is their ability to link OpenAI directly to a company’s operational data without transferring sensitive content that could train open models. This security layer ensures that organizations can maintain data privacy while harnessing the power of AI.

KYP.ai co-founder and CEO Adam Bujak stated, “KYP.ai Concierge is the first Generative AI that uses Large Language Models and collects real-time data to drive concrete results. Our customers have been using its benefits for the past few months. We are excited to keep making a difference for businesses worldwide.”

To learn more about KYP.ai Concierge, visit: www.kyp.ai/concierge

About KYP.ai

KYP.ai is the only productivity intelligence solution that continuously captures operational data and identifies how your workforce, processes, and technologies can best work together to perform at peak performance. Using best-in-class process, task, and technology mining, KYP.ai quantifies potential optimizations by their impact to give businesses the exact insights needed to drive transformation. KYP.ai Concierge amplifies efficiency with a unique conversational AI leveraging primary operational data to support data-driven decision-making.

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Original Press Release.